Quality Assurance

Quality is the cornerstone of our well-run and innovative business

At Neill & Brown, we prioritise quality at every level of our operations and on every metre of the journey.

Quality is built into all we do, from IT and environmental performance to safety and security. It underpins our excellent levels of service, efficiency and the day-to-day smooth running of the business as well as enabling us to collaborate effectively with customers and partners.

We set very high standards for our business at every level of our operations, embracing opportunities for continuous improvement and innovation.

Our quality processes

Neill & Brown shows unwavering commitment to quality management systems for the benefit of all.

Innovative team. Led by our quality manager, the department’s mission is the continuous improvement of processes through innovation and introduction of new initiatives, along with regular audits, including of our KPIs which align with the strategic direction of the business and enable us to deliver top-notch services to our valued customers.
Industry standards. Adherence to industry standards is a given for us, such as BS-EN-ISO-9001:2015 accreditation for our commitment to international transportation, warehousing and distribution services, and the SQAS (Safety & Quality Assessment System) which evaluates our quality, safety, security and environmental performance. We will always embrace current standards and legislation.

Get in Touch.

If you would like to learn more about our commitment to quality and safety, we invite you to contact us. Our dedicated team is ready to provide you with detailed information and answer any questions you may have.